At NeomTech, we want you to have a satisfying shopping experience. If you're not completely happy with your purchase, we're here to help.
Returns Eligibility:
- You can return products within 30 days from the date of purchase.
- Products must be unused, in their original condition, and with all original tags and packaging intact.
Refunds:
- We offer full refunds for eligible returns.
- Refunds will be issued using the same payment method used for the original purchase.
- Shipping costs are non-refundable.
Exchanges:
- We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
Return Process:
- Contact our customer support at [email protected] to initiate a return. Please provide your order number and the reason for the return.
- Our team will guide you through the return process and provide you with a return authorization.
- Pack the item securely, including all original packaging, tags, and accessories.
- Ship the item back to us using a trackable and insured shipping method.
- Once we receive the returned item and inspect it, we will process your refund.
Return Shipping:
- Customers are responsible for return shipping costs, unless the return is due to an error on our part.
Exceptions:
- Customized or personalized items cannot be returned.
- Digital products and downloadable items are non-returnable.
- Items marked as final sale are non-returnable.
Contact Us: If you have any questions or concerns about our return policy, please feel free to reach out to us at [email protected] or call our customer support hotline at [your phone number].
Google Shopping Compliance: This return policy is compliant with Google Shopping requirements. For more details, please visit our website or contact us.
Address: 824 San Julian St, Los Angeles, CA 90014,United States
Phone:+12136433724
Email: [email protected]