Refund and Returns Policy

At NeomTech, we want you to have a satisfying shopping experience. If you're not completely happy with your purchase, we're here to help.

Returns Eligibility:

  • You can return products within 30 days from the date of purchase.
  • Products must be unused, in their original condition, and with all original tags and packaging intact.


  • We offer full refunds for eligible returns.
  • Refunds will be issued using the same payment method used for the original purchase.
  • Shipping costs are non-refundable.


  • We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

Return Process:

  1. Contact our customer support at [email protected] to initiate a return. Please provide your order number and the reason for the return.
  2. Our team will guide you through the return process and provide you with a return authorization.
  3. Pack the item securely, including all original packaging, tags, and accessories.
  4. Ship the item back to us using a trackable and insured shipping method.
  5. Once we receive the returned item and inspect it, we will process your refund.

Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to an error on our part.


  • Customized or personalized items cannot be returned.
  • Digital products and downloadable items are non-returnable.
  • Items marked as final sale are non-returnable.

Contact Us: If you have any questions or concerns about our return policy, please feel free to reach out to us at [email protected] or call our customer support hotline at [your phone number].

Google Shopping Compliance: This return policy is compliant with Google Shopping requirements. For more details, please visit our website or contact us.

Address: 824 San Julian St, Los Angeles, CA 90014,United States
Email[email protected]

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